Deploy Genesys Cloud Background Assistant to Microsoft Intune
Genesys Inc.Windowsversion 1.7.481.0, 14 July 2026
Genesys Cloud Background Assistant is in the PatchBee catalog as a Windows app from Genesys Inc., synced from the Windows Package Manager community repository (winget). Pick it in the App Library and PatchBee writes the deployment plan below, builds the package, publishes it to your Intune tenant and assigns it to the Entra groups you choose. New versions then follow through your update rings.
The plan PatchBee writes
Genesys Cloud Background Assistant as an Intune app
The standard form for a WiX Burn bundle (x86 (32-bit), per machine). The real plan is generated from the installer when you package, and shown in full before anything is published; every field can be changed.
- Intune app type
- Windows app (Win32), .intunewin
- Install
- "GenesysCloudBackgroundAssistant.exe" /quiet /norestart
- Uninstall
- "GenesysCloudBackgroundAssistant.exe" /uninstall /quiet /norestart
- Detection
- Registry: the bundle's uninstall key. Uninstall key {DA0D2D74-5408-4F1D-AAA8-96B65C8F2748}, BundleVersion 1.7.481.0 or newer.
- Requirements
- x86 (32-bit) · per machine
Installers in version 1.7.481.0
| Architecture | Type | Scope | Hash |
|---|---|---|---|
| x86 (32-bit) | WiX Burn bundle | per machine | SHA-256 published |
PatchBee downloads the installer from the publisher's own URL and verifies its SHA-256 against the catalog before packaging. "None published" means the source carries no hash for this download, so that check has nothing to compare against; packaging still works.
Silent install switches
Recorded for Genesys Cloud Background Assistant in its winget manifest. PatchBee uses them as the installer's unattended switches, so the package installs without a click.
- Silent with progress
- /quiet /norestart
About Genesys Cloud Background Assistant
The Genesys Cloud Background Assistant is available for Windows only.
- Run as a background process – Invisible to users, Genesys Cloud Background Assistant is a helper program that makes screen recording possible when using Genesys Cloud in a web browser. In Windows, it operates as a Windows service in the background.
- Genesys Cloud Background Assistant starts automatically – Genesys Cloud Background Assistant automatically runs when your computer starts, so that the application can capture screen recording whenever you use Genesys Cloud in a web browser.
- Publisher
- Genesys Inc.
- License
- Proprietary
- Source
- winget · Genesys.GenesysCloudBackgroundAssistant
- Versions in catalog
- 4
How this becomes an app in your tenant
Sign in with your Microsoft work account and connect your Intune tenant once. Find Genesys Cloud Background Assistant in the App Library, open its plan (the commands, detection rule and requirements above, editable) and publish: PatchBee downloads and verifies the installer, builds the package, creates the Intune app and assigns your groups. When Genesys Inc. ships a new version, PatchBee detects it and rolls it out through your rings, with supersedence and rollback.
Read the step-by-step guideMore Windows apps
Catalog data as of 11 October 2026, from the Windows Package Manager community repository (winget). The product re-reads the source every night and plans against the live catalog, so the version here may already be one behind. Nothing is published to a tenant without an administrator approving the plan.